99exch

99exch App support

Contact
+91 2385697588

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email, making it a convenient and easy login method.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after a sufficient time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue and update your account accordingly.

Q4: You are getting blackout and the app is not opening?

You need to uninstall the app from your device to resolve the issue. After uninstalling, download the latest version of the app. This should allow you to log in and enjoy the updated app without any problems.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only possible for funds earned from gaming activities, and bonus money cannot be withdrawn. This limits the withdrawal to the amount earned through actual gameplay, excluding any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, there may be instances where payments are delayed, potentially taking up to 24 hours to be processed. This delay can occur in certain situations, despite the app's usual speedy and reliable performance.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is failing. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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