99exch

99exch App support

Contact
+91 4111988484

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 99exch:

Q1: How to log in after installing the 99exch?

To log in, open the app and enter your registered mobile number. This will prompt a verification process where you'll receive an OTP to authenticate. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you still struggle to receive the OTP, click on send OTP again and wait. If the OTP still doesn't arrive after waiting, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help resolve the issue and allow access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device and then download the latest version. Once updated, you can log in and enjoy playing the app without any problems. This should resolve any compatibility or functionality issues.

Most Asked Questions Related To Withdraw In The 99exch:

Q1: What is the minimum withdrawal amount in the 99exch?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for funds earned through gaming activities. Bonus money collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and stored within this app. This includes saving your Aadhaar card information, UPI details, and all relevant bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours for resolution.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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