55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 6901037783
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number. This will generate an OTP, which you must verify to access the platform. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still encounter issues, click on send OTP and wait for the time allotted before seeking assistance. If you don't receive the OTP, use the app's support system through live chat for help.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, submit your correct KYC (Know Your Customer) details to our customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without problems. This should get your app up and running smoothly again.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus funds, only the earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services speed up the process, typically taking 30 minutes to 3 hours. However, occasional delays in payments can prolong the wait to up to 24 hours. This can happen despite the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount are eligible for withdrawal. This means you can withdraw the money you win, but not the bonus funds themselves.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry as the money should be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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