55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 8734501200
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is present. If you receive the OTP within the given time, click send again to wait for it. If the OTP still doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number associated with your account. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will enable you to shift your account efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other similar apps. Withdrawals are only allowed for earned gaming funds, not bonus amounts. This means you can only cash out money you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from playing games using the bonus amount are eligible for withdrawal. Any winnings earned with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for further assistance.
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