55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 2040146319
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you then need to verify. This process logs you in, eliminating the need for a password or email verification. Now, you can easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To send the OTP, start by checking your internet connection for a strong signal. Wait for the signal to be stable before clicking the "send OTP" button. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active mobile number associated with it. If the number has changed, send your updated KYC details via email to the customer support system. This will facilitate the transfer of your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. After reinstalling, you can start playing as normal.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This means users can cash out their winnings, but not any additional rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app by saving your Aadhaar card, UPI account, and bank details. This is a necessary step for the application process. Ensure all required information is accurate and up-to-date before submission.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause the process to take up to 24 hours to complete. This delay is a rare occurrence, but it can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. However, the money earned from playing games with the bonus can be withdrawn by the user. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm the status of your withdrawal request. If the issue persists, don't worry as the funds will be added to your wallet account within 24 hours. If the problem still doesn't resolve, you can reach out to the care centre for assistance.
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