55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 6280613673
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number. Verifying the OTP sent to your number will securely authenticate you. This eliminates the need for a password or email login, making it a convenient and simple process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the "send OTP" option to come. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To update your account, log in with the same active number. If your number has changed, send your KYC (Know Your Customer) details to the customer support system via email. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and start playing the updated app. This should fix any compatibility problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus amounts. This means you can redeem your earned gaming rewards but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This delay can occur despite the app's overall efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from games played with the bonus amount. This money is separate from the bonus itself, which remains for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If it's failing there, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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