55ace
55ace
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This app is available for your device
55ace
This app is available for your device
Contact
+91 9182726248
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 55ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in instantly. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. Clicking the "send OTP" button may require a short wait. If you don't receive the OTP, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you can log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 55ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming money, not from bonus collections. This means users can access their earned funds, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, as well as your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for confirmation. This delay can extend the overall process time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made using the bonus can be withdrawn. This means you can withdraw money earned by playing games with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is being processed. If it's not, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
55ace prioritizes easy, secure, and varied deposit and withdrawal methods, including major credit cards, e-wallets, cryptocurrencies, and bank transfers. This ensures that users can manage their funds with maximum convenience and security. Furthermore, the platform offers exciting promotions, loyalty rewards, and bonus programs, providing additional opportunities to maximize winnings every time a user plays. With a wide range of payment options, users can easily fund their accounts and start playing without any hassle. Additionally, the platform's secure and reliable payment processing system ensures that all transactions are processed quickly and efficiently, giving users peace of mind when it comes to managing their funds.
At 55ace, we are committed to providing exceptional customer service, with a dedicated support team available 24/7, 365 days a year to assist with any questions or issues you may encounter. Our team is trained to handle a wide range of queries and concerns, from simple troubleshooting to more complex problems, ensuring that you receive prompt and effective support. In addition to our exceptional customer service, our robust security protocols are in place to safeguard your personal and financial information at all times. Our systems are designed to detect and prevent unauthorized access, ensuring that your data remains secure and confidential. We understand the importance of trust and security in today's digital age, and we take pride in maintaining the highest standards of data protection and security. Our protocols include regular software updates, secure data encryption, and strict access controls to prevent unauthorized access to your information. At 55ace, we are dedicated to providing a safe and secure environment for our customers to interact with us, whether it's through our website, mobile app, or other channels. We are constantly monitoring and improving our security measures to ensure that our customers can trust us with their personal and financial information. By combining exceptional customer service with robust security protocols, we strive to provide a seamless and secure experience for our customers, giving them peace of mind and confidence in their interactions with us.