55 ace

55 ace App support

Contact
+91 2844060776

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 55 ace:

Q1: How to log in after installing the 55 ace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. Once logged in, you won't need a password or email, making the process quick and easy.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time and then contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active account number. If your account number has changed, submit your updated KYC details to customer support through email to facilitate the account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The 55 ace:

Q1: What is the minimum withdrawal amount in the 55 ace?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other similar apps. Withdrawals can only be made from the money earned from gaming activities, not from bonus amounts. This means you can cash out your winnings but not any rewards or bonuses awarded to you.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. A fully completed KYC is required to continue with the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay is a rare exception to the typical efficient process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used within the gaming platform, and not withdrawn. Any winnings from games played using the bonus amount can be withdrawn. This means the bonus earnings are non-withdrawable, but winnings from games played with the bonus are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot this issue, check your transaction history in settings and verify that your withdrawal request has been recorded. If it's not showing, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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