1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0339311344
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in, eliminating the need for a password or email. This simplified process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection to ensure a strong signal is available. If you still encounter issues, you can try sending an OTP and waiting for the allotted time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active account number. If your account number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app. Once the new version is installed, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
This app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, and bonus money cannot be withdrawn. Users can only cash out the money they've earned through gaming, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the typical time from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This may extend the overall processing time beyond the initial 3-hour window.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in your account settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't show up, you can contact their care centre for assistance.
Our cutting-edge platform ensures seamless gameplay on all devices, backed by top-notch graphics and sound effects. Additionally, we provide a wide range of secure deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrencies. This ensures that all transactions are swift and hassle-free, giving you complete peace of mind. With our platform, you can enjoy uninterrupted gaming experiences, knowing that your financial transactions are secure and reliable.
1ace recognizes the significance of continuous transactions, which is why we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This allows for fast and secure transfers, ensuring that our customers can conduct transactions with ease and peace of mind. Our commitment to providing top-notch customer service means that help is always just a click away. Our dedicated support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have. Whether you need assistance with a transaction, have a query about our services, or require technical support, our team is always ready to lend a helping hand. Our goal is to provide a seamless and hassle-free experience for our customers, and we are dedicated to delivering exceptional service to meet your needs.