1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6120329521
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This streamlined method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection to ensure a strong signal is available. If you still don't receive the OTP after clicking send, you can try the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If it's changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to easily log in and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. This means users can only cash out the money they've earned from playing, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and uploaded within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, causing users to wait up to 24 hours for the transaction to clear. This may add an additional delay to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus money can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
We prioritize your convenience and security by offering a range of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrency options. At 1ace, you'll enjoy fast and secure transactions, ensuring that your gaming funds are always readily available. Our platform is also optimized for mobile devices, allowing you to play games without interruptions at any time and from any location.
At 1ace, customer satisfaction is our top priority. To ensure this, we provide around-the-clock support, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you with any questions or concerns you may have. Additionally, we offer generous bonuses and promotions to enhance your gaming experience and make your journey more rewarding. We believe that a player's satisfaction is directly linked to the level of service and support they receive. That's why we've invested heavily in creating a seamless and enjoyable experience for our customers. From the moment you join us, you'll be treated to a world-class gaming environment that's designed to meet the highest standards. Our community is built on a foundation of trust, fairness, and transparency. We're committed to providing a safe and secure gaming environment, where you can play with confidence and enjoy your favorite games without worrying about your personal and financial information. By joining our community, you'll gain access to a wide range of games, including slots, table games, and live dealer games. Our games are developed by the industry's leading providers, ensuring a high level of quality and authenticity. Our platform is also optimized for mobile devices, allowing you to play on-the-go and enjoy the thrill of gaming whenever and wherever you want. At 1ace, we're passionate about providing an exceptional gaming experience. We're constantly working to improve and expand our offerings, ensuring that our customers always have access to the latest and greatest games and promotions. Whether you're a seasoned player or just starting out, we're committed to providing you with an unforgettable gaming experience. Join us today and discover why 1ace is the preferred choice of demanding online casino enthusiasts around the world.