1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7988979673
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This process replaces the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP, try clicking "send OTP" again after waiting briefly. If you continue to experience issues, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC details to the customer support system via email to transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can enjoy playing the newly updated version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps' minimum withdrawal amounts. Only earnings from gaming can be withdrawn, not bonus amounts. This limits the use of your bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This additional waiting period can be frustrating, especially when expecting immediate results.
Q4: Why is the bonus balance not being withdrawn?
Any money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. The funds earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
Welcome to 1ace, your ultimate destination for thrilling online casino entertainment. At 1ace, we take pride in offering an exceptional gaming experience, tailored to meet the unique needs of each player. Our extensive collection boasts an infinite variety of games, ranging from classic slot machines to table games like blackjack and roulette. Additionally, we offer a diverse range of immersive live dealer options, where you can engage with real croupiers and experience the authentic atmosphere of a land-based casino from the comfort of your own home.
Our topmost concerns are security and protection. We provide a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring a complication-free transaction process. This allows our customers to feel confident and secure when conducting financial transactions with us. Our user-friendly interface is designed to be easy to navigate, making it simple for customers to deposit and withdraw funds as needed. Additionally, our responsive customer support team is always available to assist with any questions or concerns, ensuring that our customers receive the help they need in a timely and efficient manner. We understand that our customers' personal and financial information is sensitive and valuable, and we take every necessary step to protect it. Our platform is designed with the latest security protocols and encryption methods to prevent unauthorized access and ensure that all data is transmitted securely. Furthermore, our commitment to security and protection extends beyond our platform. We work closely with our payment partners and financial institutions to ensure that our customers' funds are protected and secure, giving them peace of mind when playing with us. Our goal is to provide a seamless and enjoyable gaming experience, and we are dedicated to maintaining the highest levels of security and protection to achieve this.