1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8789086689
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This simplified login process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive an OTP, try clicking on send OTP again and wait for the allotted time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your account's active number has changed, log in with the new number. If the number has changed permanently, send your correct KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned through gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card and bank information. This should also include linking your UPI account for verification purposes. Completing these steps is a necessary requirement for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays may extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If the request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation and uninterrupted gameplay, allowing you to focus on your experience without any interruptions. Advanced security measures are in place to safeguard your personal and financial information, giving you peace of mind as you use our platform. Our robust security infrastructure is designed to detect and prevent potential threats, ensuring that your sensitive data remains protected and confidential. With our platform, you can rest assured that your online transactions and activities are secure and private, giving you the freedom to enjoy your experience without worrying about your safety.
Our intuitive and user-friendly interface makes navigation effortless, allowing you to dive into the world of online gaming with ease. We recognize the importance of security and convenience, which is why we provide a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Neteller, and cryptocurrencies like Bitcoin. All transactions are safeguarded with state-of-the-art encryption technology, ensuring that your financial information remains protected at all times.