1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2659087701
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you will be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal to come through. If you still don't receive a One-Time Password (OTP) after clicking "send," you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active mobile number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
Uninstall the outdated app from your device to proceed with the login process. Download the latest version of the app, and you'll be ready to log in and enjoy the updated features. Once updated, you can access the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a relatively higher amount compared to other withdrawal options. Only earnings from gaming can be withdrawn, whereas bonus amounts are non-withdrawable. This means users can access their hard-earned winnings but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details have been completed and saved within the app. This includes uploading your Aadhaar card, saving your UPI information, and storing your bank details. Completing these steps will allow you to continue with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, depending on the workload. However, payment processing may sometimes experience delays, potentially extending wait times to up to 24 hours. This delay is a potential exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
You can use the bonus earnings for gaming purposes only, and not for withdrawing the bonus amount itself. The funds earned from playing games with the bonus can be withdrawn. This means you can only withdraw the profit made from using the bonus, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If not, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
The 1ace online casino offers a rewarding experience for both new and returning players by providing generous welcome bonuses and regular promotions. By joining us today, you'll discover why 1ace is more than just another online casino - it's your definitive gateway to endless entertainment and big wins.
In addition to our diverse range of games, 1ace offers generous welcome bonuses, daily promotions, and a rewarding VIP program that keeps our community engaged and valued. Our dedicated customer support team is available 24 hours a day, 7 days a week, providing assistance through live chat, email, and phone to help with any questions or concerns you may have.