1ace

1ace App support

Contact
+91 8810302407

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number and you will be logged in. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and ensure you have a strong signal. If you're still having trouble receiving the OTP, click "send OTP" and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated app. Once installed, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts. This means users can access their earned rewards, but not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted through the app. This includes linking your Aadhar card, adding UPI, and saving your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay is an exception to the usual speedy process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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