1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2794544462
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a strong internet connection and wait for a proper signal. If you don't receive the OTP after waiting, try again by clicking on send OTP. If issues persist, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number assigned to you. If you've changed numbers, submit your updated KYC (Know Your Customer) details to customer support via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated features without any problems. Once installed, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, this withdrawal limit applies only to earnings from gaming activities, and not to bonus rewards. Users cannot withdraw bonus money they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and all bank details. This will ensure a smooth and secure onboarding process. Failure to do so may delay or prevent completion of your application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a seamless process, completing in 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours in such cases.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from using a bonus in a game are only usable within the gaming platform, not for withdrawal. You can withdraw any money you've earned from playing games with the bonus amount. The bonus earnings themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If issues persist, you can seek assistance from their customer care centre.
In addition to our diverse selection of games, 1ace also offers a range of secure and convenient deposit and withdrawal methods to cater to all players. Whether you prefer traditional banking options such as credit/debit cards and electronic transfers or modern e-wallets and cryptocurrencies, we have everything you need. Our dedicated support team is available 24/7 to assist you with any questions or issues, ensuring a smooth and enjoyable gaming experience.
At 1ace, we prioritize your convenience and security above all else. We offer a wide range of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, ensuring seamless transactions. Our robust security measures protect your financial data, allowing you to play with peace of mind. Our team of experts has implemented a multi-layered security system to safeguard your sensitive information. We use advanced encryption techniques and secure servers to store and process your data, ensuring that it remains confidential and inaccessible to unauthorized parties. In addition to our robust security measures, our customer support team is available 24/7, 365 days a year. Whether you have a question, concern, or issue, we are always here to help. Our dedicated team is committed to providing prompt and effective solutions to ensure your gaming experience is enjoyable and hassle-free. We understand the importance of trust and reliability in online transactions, and we are committed to maintaining the highest standards of integrity and transparency. Our transparent and fair gaming practices ensure that you have a level playing field, and our commitment to responsible gaming helps to prevent problem gambling. At 1ace, we are dedicated to providing a secure, convenient, and trustworthy gaming experience. We are constantly working to improve and expand our services, ensuring that you have the best possible experience with us.