1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7943526258
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still encounter issues, click "send OTP" again and wait for the time to pass. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active number again. If you've changed numbers, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you can log in and start playing without any problems. This should fix any compatibility issues and allow you to enjoy the new features of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawal is only possible for earned gaming money, not bonus amounts. This means users can access their earnings but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To confirm your withdrawal request, check your transaction history in the settings. If it's not showing up, don't worry - the funds will be added to your wallet within 24 hours. If you still have issues, you can reach out to their care centre for assistance.
1ace is committed to providing exceptional customer support, available 24 hours a day, 7 days a week, ensuring that any questions or issues are rapidly resolved. Our dedicated team is always ready to assist you, providing personalized and prompt solutions to all your concerns. Whether you need help with a specific query or are experiencing a technical issue, our knowledgeable and courteous support staff is here to guide you every step of the way. At 1ace, we understand the importance of timely and effective support, which is why we've implemented a comprehensive support system that ensures your needs are met quickly and efficiently. Our support team is comprised of industry experts who are passionate about delivering top-notch service, and we're committed to providing a hassle-free experience for all our customers. Join us at 1ace and embark on an exciting journey where fortune and entertainment await! Our platform is designed to provide an immersive experience, filled with thrilling opportunities and exciting rewards. With our support team by your side, you'll be able to navigate our platform with confidence, knowing that any issues or concerns will be promptly addressed. So why wait? Sign up with 1ace today and start your adventure! Our support team is ready to welcome you and help you make the most of your experience.
1ace is committed to providing top-notch customer support, available 24 hours a day, 7 days a week. Our multi-channel support system ensures that you can get in touch with us whenever you need assistance, through live chat, email, or phone. Whether you have a question, concern, or issue, our dedicated support team is always ready to help. At 1ace, we take the security and protection of your personal and financial information extremely seriously. We employ the latest security measures to ensure that your data remains safe and secure at all times. Our commitment to security means that you can play online with confidence, knowing that your information is protected by state-of-the-art technology. By joining 1ace today, you'll be able to experience the thrill of online gaming like never before. With our extensive range of games, exciting promotions, and unparalleled customer support, you'll be spoiled for choice. So why wait? Join the 1ace community now and start playing online with the peace of mind that comes with knowing your information is secure and that our support team is always just a click away.