1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 1626105900
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will trigger a verification process via an OTP (one-time password) that you need to enter to complete the login. Once verified, you can access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still have issues receiving the OTP, click 'send OTP' again to retry. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. They will then assist you in updating your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the earnings from gaming activities. This means you can only redeem the money you've earned through gameplay, not the rewards given as incentives.
Q2: Is it necessary to do KYC for withdrawal?
For the app, you are required to complete and upload your Know Your Customer (KYC) details, which includes saving your Aadhar card, UPI information, and all relevant bank details. This information is necessary for the app's functionality and verification process. Completing these details will ensure a smooth experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for processing. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and any winnings from these funds cannot be withdrawn by others. Any money earned by playing games with the bonus can be withdrawn by the account holder. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history, where the withdrawal request should be processed within 24 hours. If the money doesn't appear in your wallet account, you can contact their care centre for assistance. They will be able to help you resolve the issue.
In addition to its exceptional gaming experience, 1ace provides top-notch customer support available 24/7, 365 days a year. This dedicated support team is committed to ensuring that all customers, whether seasoned players or new to the world of online casinos, receive the assistance they need in a timely and efficient manner. Moreover, 1ace offers generous promotions and loyalty rewards to enhance the gaming experience. Whether you're a high-roller or a casual player, you'll have access to a wide range of benefits and incentives that will keep you coming back for more. At 1ace, we're committed to providing a premium online gaming experience that's built on trust and reliability. Our team of experts works tirelessly to ensure that our games are fair, secure, and fun, and that our customers have a seamless and enjoyable experience from start to finish. So why wait? Join us today and discover the thrill of online gaming with 1ace. With our exceptional customer support, generous promotions, and loyalty rewards, you'll be treated to a world-class gaming experience that's unmatched in the industry. Come and experience the excitement for yourself - we can't wait to welcome you to our community!
Join our community and enjoy lucrative bonuses, seasonal promotions, and a rewarding loyalty program. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Experience the thrill and excitement of top-notch online games right now at 1ace!