1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6488383494
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you can log in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you're unable to receive the OTP after clicking send, wait for the allotted time to pass. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app's features and start playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, not bonus rewards. Withdrawal limits do not apply to the bonus amount, which cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these steps is necessary to continue with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If the withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If you still encounter a problem, contact their care centre for assistance.
Join 1ace today and get ready to experience endless entertainment, generous bonuses, and a passionate community of players. Your next jackpot is waiting!
At 1ace, we prioritize customer satisfaction by providing 24/7 support across multiple channels, ensuring that help is always available whenever you need it. Our dedicated team is available to assist you via live chat, email, and phone, so you can receive prompt and effective support whenever you encounter any issues. Join us today and embark on an exciting gaming journey filled with attractive bonuses, promotions, and elaborately designed VIP rewards. Our mission is to keep the fun and winnings flowing, providing an unforgettable experience that will keep you coming back for more.