1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3225360155
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email login. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive an OTP within the given time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate account transfer. This will help shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device and then download the latest version. This will allow you to log in and enjoy the updated features with ease. Once the new version is installed, you should be able to access and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus rewards. This means users cannot convert their bonus funds into cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay in payment can impact the overall timeframe for the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. This means you can cash out the money you win from playing games with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, go to your settings and check your transaction history. If your withdrawal request fails, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
We recognize that your time is valuable, which is why we prioritize providing swift and reliable deposit and withdrawal methods. Our options include credit/debit cards, electronic wallets, and cryptocurrency choices, ensuring that you can easily manage your funds. Additionally, our cutting-edge encryption technology safeguards your personal and financial information at all times, giving you peace of mind and complete confidence in our secure platform.
Our platform ensures a safe and uninterrupted gaming environment by utilizing the latest cryptography technologies to protect your personal and financial information. With a variety of deposit and withdrawal methods available, including credit/debit cards, electronic wallets, and cryptocurrencies, managing your funds has never been easier or more convenient. Our dedicated customer support team is available 24/7 to assist you with any questions or issues you may encounter.