1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3133294951
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your account, eliminating the need for a password or email login. This streamlined process makes it easy to access your account.
Q2: What should I do if I am not getting OTP?
To confirm your identity, ensure a strong internet connection and a proper signal. If you don't receive the OTP (One-Time Password) after clicking "send," you can initiate a live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to transfer your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated features. This will allow you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from earnings earned through gaming, not from bonus collections. Bonus money is not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes storing your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This added delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn by you. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
Welcome to 1ace, your ultimate destination for thrilling entertainment and unparalleled gaming experiences. As a leading online casino, 1ace offers a wide range of resources designed to cater to both novice and experienced players. Dive into our vast selection of games, featuring classic slots, progressive jackpots, live dealer tables, blackjack, poker, and roulette. Each game is meticulously crafted with stunning graphics and flawless gameplay to ensure maximum entertainment. Our commitment to quality is evident in every aspect of our gaming platform, from the ease of navigation to the excitement of playing. Whether you're a seasoned pro or just starting out, you'll find something to suit your taste and skill level. Our slots collection boasts a diverse range of themes, from ancient civilizations to futuristic worlds, each with its own unique features and bonus rounds. Progressive jackpots offer life-changing prizes, while our live dealer tables bring the thrill of a real casino experience to your fingertips. For those who prefer card games, our blackjack and poker variants offer strategic gameplay and social interaction. At 1ace, we're dedicated to providing an immersive and entertaining experience. Our team of experts is constantly working to improve and expand our game selection, ensuring that you'll always find something new and exciting to try. With our user-friendly interface, you can easily navigate our games, manage your account, and access our customer support team whenever you need assistance. So why wait? Join the 1ace community today and discover a world of entertainment and excitement that's always available, whenever and wherever you want.
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