1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1396923579
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile number, which will automatically log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent and try again. If the OTP doesn't arrive within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If you've changed numbers, submit your updated KYC (Know Your Customer) details via email to initiate the account transfer process. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and try logging in again. This should allow you to play the newly updated app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. This withdrawal limit only applies to earnings from gaming activities, not bonus rewards. You cannot access or withdraw bonus rewards accumulated within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, depending on the complexity. However, occasional payment delays may cause a longer wait, potentially up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned within your gaming platform and cannot withdraw it. The funds you earn while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If it's not appearing, don't worry as the funds will be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.
To provide a flawless experience, 1ace offers a user-friendly interface that ensures seamless navigation and uninterrupted entertainment. Our secure and diverse methods for deposits and withdrawals include credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options, allowing you to manage your funds with maximum convenience and peace of mind. With a range of payment options available, you can easily deposit and withdraw funds at any time, without worrying about compatibility or security issues. This flexibility ensures that you can focus on enjoying your entertainment experience, without any interruptions or concerns.
We take pride in providing secure, flawless, and versatile financial transactions, offering a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our commitment to data protection ensures that your personal and financial information is safeguarded at all times, thanks to our cutting-edge cryptographic technology. Furthermore, our dedicated customer support team is available 24/7, ready to assist you through live chat, email, or phone, providing prompt and effective solutions to any questions or concerns you may have. This means you can rely on us to be always available to help you, whenever and wherever you need it. Our support team is knowledgeable, friendly, and committed to providing a personalized experience that meets your unique needs. Whether you're a seasoned user or just starting out, we're here to help you navigate our services with ease, ensuring a seamless and stress-free experience.