1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9732798703
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive an OTP after clicking send, you can get assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details via email to our customer support team, and they will assist with transferring your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This allows users to access their earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively fast and stable, taking anywhere from 30 minutes to 3 hours to complete. However, payment processing can be delayed, requiring a wait time of up to 24 hours. This slight delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means you can use the bonus earnings to continue playing, but not to access the original bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To find the issue, check your transaction history in the settings. If your withdrawal request is failing there, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact the care centre for assistance.
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