1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2974533477
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a secure connection, then click "send OTP" for the code to be sent, after which a time limit applies. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, provide your updated KYC details to the customer support through email to assist with account transfer. This will help in smoothly shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then try logging in to access the updated features. This should allow you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money you've earned from gaming, excluding any bonus amounts. You cannot withdraw bonus money, only the earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app, including saving your Aadhaar card, UPI information, and bank details. This is a mandatory requirement for the app. Your prompt completion of these details is necessary for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that can be completed in as little as 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn. You can withdraw the actual winnings earned by playing games with the bonus, not the bonus amount itself. This means the bonus funds remain separate from your own money.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings section to check your transaction history, and if your withdrawal request is failing, it will be added to your wallet account within 24 hours. If the money still doesn't appear, you can reach out to their customer care centre for assistance.
Enjoy the convenience of flexible banking options, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies, making deposits and withdrawals quick and hassle-free. Our generous bonuses, loyalty programs, and frequent promotions offer ample opportunities to boost your earnings. With 24/7 customer support, we're always here to help, ensuring your gaming journey is as smooth as possible. Join 1ace today and experience the thrill of online gaming at its best!
For new players, we offer generous welcome bonuses and ongoing promotions to help our loyal customers maximize their chances of winning. With robust security measures in place, your data and funds are always protected, allowing you to focus on the thrill of the game without worrying about the safety of your online transactions. This means you can concentrate on developing your gaming strategy, making informed decisions, and enjoying the excitement of competing against other players. Our commitment to security ensures that you can trust us with your financial and personal information, giving you peace of mind as you play.