1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6180504227
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After that, verify the OTP sent to your number to successfully log in. This simplifies the login process by removing the need for a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still encounter problems, click on "send OTP" and wait for the specified time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your phone number has changed, please send your updated KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earned gaming money can be withdrawn, and bonuses are non-withdrawable. This means you can access your earnings from gaming activities, but not the bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within a time frame of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for their transactions to be completed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings made from playing games with the bonus amount are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find the status of your withdrawal request. If it's not showing up, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns you may have. Whether you're new to our platform or a seasoned player, our team is here to provide expert guidance and support to ensure a smooth and enjoyable experience. Join 1ace today and unlock a world of excitement, incredible bonuses, and endless opportunities to win big. With our extensive library of games, you'll have access to a wide range of thrilling experiences, from classic slots to immersive table games and fast-paced live dealer action. Our support team is committed to providing fast and friendly assistance, so you can focus on what matters most - having fun and winning big. Whether you need help with a specific game, have a question about our promotions, or simply need some guidance on how to get started, our team is here for you. So why wait? Join 1ace today and start your journey to excitement and success. With our dedicated support team behind you, you'll be able to focus on what you do best - playing your favorite games and winning big.
We partner with top-tier software providers to ensure high-quality graphics and seamless gameplay. To make your experience even more convenient, we offer a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that all transactions are processed quickly and securely, giving you peace of mind and allowing you to focus on enjoying your gaming experience.