1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6468105238
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Then, verify the OTP (One-Time Password) received to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, click on send OTP and wait for the timeout period. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, submit your valid KYC documents to customer support via email to facilitate the account transfer process. This will help resolve any issues related to account access.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus collected. This means the withdrawn amount will be from the user's gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may be an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus money itself cannot be withdrawn, only the winnings earned from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Welcome to 1ace, the premier online casino destination for enthusiasts! At 1ace, we take pride in offering a top-notch gaming experience tailored to meet the unique preferences of each player. Our extensive collection of games features classic slots, immersive video slots, and popular table games like blackjack, roulette, and poker. For those seeking an authentic casino atmosphere, our live dealer games provide real-time interaction and excitement. Our live games are designed to simulate the thrill of playing at a brick-and-mortar casino, with professional dealers and a live chat feature that allows you to communicate with them in real-time. Whether you're a seasoned player or a newcomer to the world of online gaming, our live dealer games offer an unparalleled level of immersion and engagement.
Security and convenience are paramount at 1ace, which is why we provide support for a wide range of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrency options. Our robust security protocols ensure that your personal and financial information remains safe and confidential at all times. Our commitment to security is unwavering, with multiple layers of protection in place to prevent unauthorized access to your account. We employ advanced encryption technologies and secure servers to safeguard your data, making it virtually impossible for hackers to breach our systems. In addition to our robust security measures, we also prioritize customer convenience. Our dedicated customer support team is available 24/7, providing assistance via live chat, email, and phone. Whether you have a question about your account, need help with a deposit or withdrawal, or simply require assistance with a technical issue, our team is always here to help. We understand that security and convenience are essential for a seamless and stress-free experience, which is why we've implemented a range of features designed to make your interactions with 1ace as smooth as possible. From easy account management to comprehensive FAQs and detailed tutorials, we're committed to making your time with us as enjoyable and productive as possible.