1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 8622773778
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email. This secure login method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To resolve the issue, start by checking your internet connection and ensuring a strong signal. If an OTP (one-time password) is not received after a reasonable time, try clicking the "send OTP" button again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To prevent any issues, try to log in with the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the matter efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus money. This means you can cash out the money you've earned through gameplay, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within this app, including saving your Aadhar card, UPI information, and bank details. This information is necessary for verification and account setup. Please ensure all fields are accurately filled and updated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This discrepancy in processing time may be experienced by users due to the app's payment system.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus can be withdrawn by you. This means the bonus funds are non-withdrawable, but any wins from them are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
At 1ace, we offer a range of generous bonuses and promotions to enhance your gaming experience. Our loyalty program rewards you for every bet you place, giving you more opportunities to win big. But that's not all - our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may have. Whether you're a seasoned pro or just starting out, our team is committed to ensuring that your time with us is nothing short of extraordinary. From the moment you join 1ace, you'll be treated to a world-class online casino experience. Our team is dedicated to providing you with the best possible service, from helping you navigate our vast game selection to resolving any technical issues that may arise. And with our extensive collection of games, you'll never be short on options. So why wait? Join 1ace today and take your online casino adventure to the next level. With our generous bonuses, exciting promotions, and commitment to excellent customer service, you'll be spinning the reels and dealing the cards in no time.
Our platform is designed with cutting-edge security measures to ensure the safety and privacy of your transactions. With multiple payment methods at your disposal, including credit cards, electronic wallets, and cryptocurrencies, depositing and withdrawing funds has never been easier. Our user-friendly interface allows for seamless transactions, giving you peace of mind and confidence in your financial dealings. But we don't stop at just providing a secure and convenient platform. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or issues you may encounter. Whether you're experiencing technical difficulties or need help with a specific transaction, our team is always here to help, providing prompt and personalized support to ensure your satisfaction. Our commitment to your security and satisfaction is unwavering, and we're dedicated to providing a top-notch experience for all our customers. With our platform, you can trust that your financial transactions are in good hands, and our team is always here to support you every step of the way.