1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5499553917
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely log you in without requiring a password or email. Once logged in, you can access the app easily without any additional authentication.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Then, click on the "send OTP" option and wait for the verification code to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app with ease. Once updated, you can start playing without any further complications.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other gaming apps. Withdrawals are only possible for money earned from gaming, not for bonuses or other rewards. Your actual earnings from gaming can be withdrawn, setting you apart from other options.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process, taking around 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours for resolution. This variance in processing time can impact user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes, and cannot be withdrawn by anyone else. You can withdraw the real money earned from playing games with the bonus amount. The bonus funds themselves are not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is pending. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Joining 1ace is a straightforward process, and with our flexible deposit and withdrawal methods, managing your account is hassle-free. We provide support for a wide range of payment options, including major credit cards, electronic wallets, and cryptocurrencies, all processed quickly and securely. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have, providing peace of mind and ensuring a seamless experience. Whether you're making a deposit, withdrawing funds, or simply need guidance, our team is always available to help, ensuring that you can focus on your financial goals without any distractions.
At 1ace, we recognize the significance of seamless financial transactions. To ensure a hassle-free experience, we provide a variety of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. This allows for swift and complication-free transactions, giving you peace of mind. Our dedicated customer support team is available 24/7, providing assistance and addressing any concerns or questions you may have. Whether you need help with a transaction, have a query about our services, or require guidance on how to use our platform, our team is always ready to lend a hand. We understand the importance of timely and efficient support, which is why we strive to respond promptly to all inquiries. Our commitment to security and customer satisfaction is unwavering, and we continuously work to improve our services to meet the evolving needs of our clients. With 1ace, you can trust that your financial transactions are in good hands, and that our dedicated team is always here to support you every step of the way.