1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1748347855
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This will authenticate your login without requiring a password or email. Once authenticated, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the time allowed, then try again if the OTP doesn't arrive. If you still encounter issues, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support system via email to shift your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should get you back up and running with the latest features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw money earned from gaming, not bonus amounts. The withdrawn funds are from your gaming earnings, not bonuses or other types of rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used for gaming purposes and are non-withdrawable. Any winnings from games played with the bonus can be withdrawn. This means the bonus amount itself cannot be cashed out, but winnings from it can.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their customer care centre for assistance.
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