1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3598514778
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email login. This convenient method streamlines the login process for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a proper signal and then click on send OTP, waiting for the specified time to pass. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, which includes saving your Aadhar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can be completed as quickly as 30 minutes. However, payment processing may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
In addition to our comprehensive range of services, we provide 24/7 customer support across various channels, ensuring that assistance is always readily available whenever you need it. Our dedicated team is available to assist you via live chat, email, and phone, providing fast and effective solutions to any queries or issues you may encounter. As a valued member of our online gaming community, you can rest assured that our support team is always just a click away. Whether you're experiencing technical difficulties, need help with a specific game feature, or simply require guidance on how to get the most out of your gaming experience, we're here to help. Join 1ace today and embark on an exciting journey through our online gaming world, where incredible bonuses and thrilling victories await. Our community is designed to provide a fun and engaging experience, with a wide range of games and activities to suit all tastes and preferences. Our commitment to customer support is unwavering, and we're dedicated to ensuring that your experience with us is nothing short of exceptional. So why wait? Sign up now and discover the thrill of online gaming with 1ace.
At 1ace, we are committed to providing a secure, protected, and fair gaming environment. Our platform utilizes the latest encryption technologies and adheres to strict regulatory standards, allowing you to play with confidence. Our team of experts works tirelessly to ensure that your online gaming experience is not only enjoyable but also safe and reliable. From the moment you join us, you can expect a seamless and hassle-free experience. Our state-of-the-art infrastructure and advanced security measures work together to safeguard your personal and financial information, giving you peace of mind as you play. But it's not just about security - our platform is designed to provide a fair and enjoyable gaming experience. Our games are carefully selected and regularly audited to ensure they meet the highest standards of fairness and integrity. Whether you're a seasoned pro or just starting out, you can trust that the games you play are genuinely random and unpredictable. At 1ace, we believe that a great gaming experience is about more than just winning big. It's about the thrill of the game, the excitement of the unknown, and the sense of accomplishment when you achieve your goals. That's why we're committed to providing a platform that's not only secure and reliable but also fun and engaging. So why wait? Join us today and discover the excitement and rewards that await you at 1ace. With our platform, you can enjoy a wide range of games, from classic slots to cutting-edge video games, all from the comfort of your own home. And with our generous bonuses and promotions, you can get started with a bang and take your gaming experience to the next level.