1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8153493370
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in, eliminating the need for a password or email. This simplified process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection to ensure a strong signal is available. If you still encounter issues, you can try sending an OTP and waiting for the allotted time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active account number. If your account number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app. Once the new version is installed, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
This app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, and bonus money cannot be withdrawn. Users can only cash out the money they've earned through gaming, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the typical time from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This may extend the overall processing time beyond the initial 3-hour window.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings you earn from playing games with the bonus funds. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in your account settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't show up, you can contact their care centre for assistance.
In addition to offering a wide range of games, 1ace also provides a secure and seamless transaction experience through various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This allows users to easily manage their funds and enjoy their favorite games without any hassle. The platform is also compatible with all devices, from desktops to mobile devices, giving users the flexibility to play whenever and wherever they want. Furthermore, 1ace's dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or issues that may arise. Whether you're a seasoned gamer or just starting out, the team is always ready to help you get the most out of your gaming experience. By joining the 1ace community, players can experience the perfect blend of excitement and convenience in online gaming. With its user-friendly platform, secure transactions, and dedicated support, 1ace offers a unique and enjoyable gaming experience that is unmatched by other online gaming platforms.
At 1ace, we take pride in offering an unparalleled selection of games from leading software providers, ensuring high-quality graphics, sound, and gameplay. Our secure and efficient deposit and withdrawal methods include major credit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options, guaranteeing that your transactions are smooth and hassle-free. Our commitment to security and reliability is unwavering, and we take every precaution to ensure that your personal and financial information is protected. Our payment processing systems are thoroughly tested and monitored to prevent any unauthorized access or transactions. With our extensive range of payment options, you can easily fund your account and start playing your favorite games without any inconvenience. Whether you prefer the traditional security of credit cards or the convenience of digital wallets, we have you covered. For those who prefer to keep their transactions private, our cryptocurrency options provide an additional layer of security and anonymity. At 1ace, we understand the importance of timely and efficient withdrawals. Our withdrawal process is designed to be fast and hassle-free, with many options available to suit your needs. Whether you prefer a traditional bank transfer or a digital wallet, we can help you get your winnings quickly and easily. In addition to our cutting-edge technology and secure payment systems, our team of dedicated customer support agents is always available to assist you with any questions or concerns you may have. We are committed to providing an exceptional gaming experience, and we strive to exceed your expectations in every way.