1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8464552139
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. If you still experience issues, click "send OTP" and wait for the specified time. If you don't receive the OTP, use the app's support system, accessible through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help you successfully shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to successfully log in and access the newly updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn, only earnings from gaming activities. Users can only withdraw the money earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank account details. This will ensure a smooth verification process. Your cooperation in providing accurate and complete information is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may sometimes be delayed, prolonging the wait to up to 24 hours. This delay can vary depending on the specific circumstances of the payment transaction.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming purposes and cannot withdraw them as cash. Any winnings earned while playing with bonus funds can be withdrawn. The bonus money itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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