1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 6496105144
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the OTP (One-Time Password) sent to your mobile number. This will securely log you in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP after a few attempts, click on the app's support system to initiate a live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall processing time beyond the initial 3-hour range.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
Experience the thrill of winning big from the comfort of your own home and let 1ace elevate your gaming experience to new heights. Join us today and become part of a vibrant community of players who share your passion for high-quality online entertainment. With our platform, you'll have access to a vast array of exciting games, tournaments, and challenges that will test your skills and keep you engaged for hours on end. Our community is built on the principles of camaraderie, friendly competition, and a love for gaming, so you'll always feel welcome and supported. So why wait? Sign up now and start enjoying the ultimate online gaming experience with us.
Our company, 1ace, recognizes the significance of continuous transactions, which is why we support various deposit and withdrawal methods to ensure convenience and security for our users. We accept major credit cards, electronic wallets, and cryptocurrencies, providing our customers with a wide range of options to manage their accounts. In addition to our diverse payment options, we also offer attractive bonuses and promotions to enhance the gaming experience. Our platform is designed to provide an engaging and rewarding experience for our users, with a variety of incentives to keep them entertained and motivated. At 1ace, we are committed to providing exceptional customer support. Our dedicated team is available 24 hours a day, 7 days a week to assist with any queries or issues that may arise. Our customer support specialists are trained to provide prompt and effective solutions, ensuring that our users can focus on enjoying their gaming experience without any disruptions. By supporting multiple deposit and withdrawal methods, offering bonuses and promotions, and providing dedicated customer support, we strive to create a seamless and enjoyable experience for our users. At 1ace, we prioritize convenience, security, and customer satisfaction, ensuring that our users have a positive and memorable experience with our platform.