1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 0564990950
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This streamlined process allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait again; if you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and continue playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This distinction allows users to claim their earnings while keeping bonus rewards separate.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is isolated to the payment processing aspect, not the overall app functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's stuck, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
Our user-friendly platform ensures a seamless and immersive gaming experience, whether you're playing on your desktop or mobile device. We provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, offering convenience and peace of mind.
Welcome to 1ace, your ultimate destination for top-notch online casino games! At 1ace, we take pride in offering a thrilling and diverse selection of games to cater to every player's taste. Whether you're a fan of classic slots, innovative video slots, immersive table games, or live dealer experiences, we have something for everyone. Our cutting-edge platform ensures seamless gameplay, exceptional graphics, and an engaging user interface. With a wide range of games to choose from, you'll never get bored. From the simple yet addictive nature of classic slots to the complex and strategic gameplay of table games, we have it all. Our innovative video slots feature stunning graphics, exciting bonus rounds, and progressive jackpots that can change your life. If you prefer a more traditional casino experience, our live dealer games offer the thrill of playing against real dealers and other players in real-time. At 1ace, we're committed to providing a safe and secure gaming environment, with robust security measures in place to protect your personal and financial information. Our customer support team is available 24/7 to assist you with any questions or concerns you may have. So why wait? Join the 1ace community today and experience the ultimate online casino experience. With new games and promotions added regularly, you'll always find something exciting to look forward to.