1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6534615367
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate and log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your OTP, start by verifying your internet connection. Wait for a strong signal, then click to send the OTP and wait for it to arrive. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number that you previously used. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate a smooth transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which will allow you to log in and play without problems. This should fix any compatibility issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw the bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI ID, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within a timeframe of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay may be a drawback for those seeking immediate resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our dedicated customer support team is available 24/7, 7 days a week, to assist you with any questions or issues you may have, ensuring a seamless and enjoyable gaming experience. With generous bonuses, regular promotions, and a robust loyalty program, 1ace ensures that every player feels valued and rewarded. Join us today and dive into a world of emotion, strategy, and chance, where every moment is filled with excitement and possibility.
We recognize the significance of convenience and security, which is why we provide support for a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies. This ensures that transactions are fast and hassle-free, allowing you to focus on your financial goals without worrying about the logistics. Our commitment to exceptional customer service is reflected in our dedicated support team, available 24/7, every day of the week. Whether you have questions about our services, concerns about your account, or need assistance with a specific issue, our friendly and knowledgeable support team is always ready to help. We understand that your time is valuable, and we strive to provide prompt and effective solutions to any problems you may encounter. With our comprehensive support system, you can be confident that you're in good hands. Our team is equipped to address a wide range of inquiries, from basic account management to more complex issues related to your financial transactions. We're committed to providing personalized support that meets your unique needs, ensuring that you receive the help you need, when you need it. In addition to our support team, we've also implemented various security measures to safeguard your sensitive information and protect your financial transactions. Our systems are designed to be robust and secure, with multiple layers of protection to prevent unauthorized access and ensure the integrity of your data. Ultimately, our goal is to provide a seamless and secure online experience that meets your needs and exceeds your expectations. We're dedicated to building long-term relationships with our customers, and we're committed to continuously improving our services to better serve you.