1ace

1ace App support

Contact
+91 3495877727

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your number, which you must verify to complete the login process. This method allows for password-free and email-free login, making it a convenient option.

Q2: What should I do if I am not getting OTP?

To verify, first check your internet connection for a strong signal. If you still don't receive the OTP, try clicking on send again. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can easily access the app and start playing.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. You can cash out your earnings from gaming activities, starting with a minimum of Rs. 100.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within this app, which includes saving your Aadhar card, UPI information, and all bank details. This is a necessary step to ensure a smooth experience. Your cooperation in providing all required information is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically take around 30 minutes to 3 hours to complete. However, payment processing issues may occasionally cause delays, requiring users to wait up to 24 hours. This can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming environment and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. This means the bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.

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