1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8186213338
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your mobile to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a signal, then click on the "send OTP" option and wait again. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support team via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated features. This should allow for a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher threshold compared to other apps. Withdrawals are only possible for earned gaming money, not bonus funds. Users cannot withdraw bonus money collected, only the winnings earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. It's only the winnings earned from playing games with the bonus that can be withdrawn. This means the bonus itself is non-withdrawable, but any resulting winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is pending, the money will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for assistance.
Our platform boasts a user-friendly navigation system, ensuring continuous access to our services, whether you're playing from the comfort of your own home or on-the-go using our fully optimized mobile interface. The security of our users is our top priority, and that's why we utilize cutting-edge cryptography technology to safeguard your personal and financial information. By employing the latest encryption methods, we provide an additional layer of protection against unauthorized access or data breaches, giving you peace of mind when using our platform.
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