1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 1701505910
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
After opening the app, enter your registered mobile number and verify the OTP sent to you. This will log you in securely, eliminating the need for a password or email login. You can now easily access the app using this convenient mobile number verification method.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to expire before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, send your updated KYC details via email to the customer support system to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app with ease. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows withdrawals of a minimum Rs. 100, which is a higher amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus amounts are not eligible for withdrawal. This means users can access their earned rewards but not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but typically take 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This variability in payment timing can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
We take pride in providing top-notch services, including a range of secure and convenient deposit and withdrawal methods, such as credit cards, e-wallets, and cryptocurrencies. This ensures seamless transactions without any complications. Our cutting-edge security measures guarantee that your personal and financial information is always protected.
Beyond our diverse selection of games, 1ace offers generous bonuses, thrilling promotions, and a rewarding loyalty program to enhance your gaming journey. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a seamless and enjoyable experience from start to finish. Our team is committed to providing top-notch support, ensuring that any issues are resolved promptly and efficiently. At 1ace, we understand the importance of building strong relationships with our players, which is why we've designed our loyalty program to reward your loyalty and dedication. As you play and progress, you'll earn points and rewards that can be redeemed for exciting bonuses, exclusive offers, and premium benefits. Our loyalty program is designed to be engaging, interactive, and rewarding, providing a unique experience that sets us apart from other gaming platforms. But that's not all. Our team is dedicated to delivering an unparalleled gaming experience, with a wide range of games to choose from, including slots, table games, and live dealer games. We're constantly adding new games to our portfolio, so you'll always find something new and exciting to play. And with our mobile app, you can take your gaming experience on the go, playing from anywhere, at any time. At 1ace, we're committed to providing a safe and secure gaming environment, with advanced security measures in place to protect your personal and financial information. Our team is dedicated to ensuring that your gaming experience is enjoyable, secure, and stress-free, so you can focus on what matters most - having fun and winning big! Join 1ace today and discover a world of endless entertainment and opportunities to win. With our generous bonuses, thrilling promotions, and rewarding loyalty program, you'll be treated like royalty from the moment you join. So why wait? Sign up now and start your journey to become a part of the 1ace community!