1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 2039474635
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection and wait for a strong signal, then click on "send OTP". If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC documents via email to the customer support team for assistance with updating your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the existing app from your device. Once removed, download the latest version of the app to ensure a smooth login and gaming experience. This update should resolve any issues and allow you to play without problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding any bonuses collected. This means you cannot withdraw bonus money, only the funds earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you must submit all necessary KYC details through the app, including saving your Aadhaar card, UPI information, and bank details. This information is required to proceed with the application. Please ensure all details are accurately filled and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours in some cases. This delay can prolong the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings section and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
We prioritize your convenience and security by providing a wide range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. Our platform is designed for seamless navigation on both desktop and mobile devices, ensuring that you can enjoy uninterrupted gaming from anywhere. This means you can easily and quickly fund your account, play your favorite games, and withdraw your winnings without any hassle. With our user-friendly interface, you can access your account and make transactions with ease, giving you more time to focus on what matters most - winning big. Whether you're at home, on the go, or anywhere in between, our platform is optimized to provide a smooth and enjoyable gaming experience.
1ace offers an exceptional customer service, available 24/7, to address any questions or concerns you may have. Join us at 1ace and immerse yourself in a world of high-quality games, enticing bonuses, and endless opportunities to win big. Your adventure begins today!