1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4231283746
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your number. This secure method eliminates the need for a password or email login. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," try using the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play with ease. Once updated, you'll have access to the new features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, and bonus collected money is not eligible for withdrawal. This means users can only cash out their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI account, and bank details for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to process. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is usually an exception rather than the norm.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any real money won while playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is being processed. If the transaction doesn't show up within 24 hours, the funds will be added to your wallet account. If you still face issues, you can contact their care centre for assistance.
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