1ace

1ace App support

Contact
+91 5970177615

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To receive an OTP, check your internet connection first and wait for a strong signal. Once connected, click on send OTP and wait for the predetermined time to receive the code. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount offered by other apps. Withdrawals are only possible for earnings from gaming activities, excluding any bonus amounts collected. This means users cannot withdraw bonus funds, only the money they've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within a timeframe of 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus money within your gaming account, and it cannot be withdrawn by anyone else. The funds earned from playing games using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings section to check your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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