1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7562307114
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Once you enter the One-Time Password (OTP) sent to your mobile number, you will be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. After that, click on "send OTP" and wait for the time limit to pass. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number associated with your account. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will ensure a smooth transition to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you should be able to log in and enjoy the updated app. This will ensure you have access to the latest features and gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for earnings from gaming activities, not bonus money. This means users can only cash out the money they've earned through playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your Know Your Customer (KYC) details are fully completed and saved within the app. This includes linking your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be completed. This delay is an exception to the typical swift processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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