1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5882842927
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This method allows for passwordless and email-less login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after a reasonable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should enable you to log in and access the updated app without any further problems. Once installed, you can proceed to play the app.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, this withdrawal limit only applies to earnings from gaming, and bonus money cannot be withdrawn. Users can only redeem money earned through gaming activities, excluding bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, there may be occasional delays in payment processing, resulting in a waiting period of up to 24 hours. This can affect the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. This ensures the bonus remains restricted to gaming activities.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
Making deposits and withdrawals is easy and convenient, thanks to our wide range of payment options. We accept various forms of payment, including credit and debit cards, electronic wallets, bank transfers, and even cryptocurrencies. This flexibility allows you to manage your funds in a way that suits your needs and preferences. But that's not all - our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Whether you need help with a specific transaction, have a query about your account, or simply want to check on the status of a payment, our team is here to help. You can reach out to us via live chat, email, or phone, and we'll do our best to respond promptly and provide a solution to your issue.
For seamless and secure transactions, the 1ace platform supports a wide range of deposit and withdrawal methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options. This diverse range of payment options ensures that players can effortlessly fund their accounts and withdraw their winnings, without any hassle. To further enhance the user experience, the 1ace customer support team is highly responsive and available 24/7, 365 days a year. Our dedicated team is always ready to address any questions or concerns, ensuring that players can focus on enjoying their gaming experience to the fullest. Whether you're a seasoned player or new to online casinos, our support team is committed to providing exceptional assistance, ensuring that your experience is nothing short of exceptional. As a valued member of the 1ace community, you'll be eligible for a range of generous welcome bonuses, exciting promotions, and a loyalty rewards program. Join us today and discover why we stand out as a leader in the online casino industry. By experiencing 1ace firsthand, you'll understand why we're the go-to destination for online gaming enthusiasts.