1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3736468362
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, simply open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely log you in without the need for a password or email. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a proper signal to appear. If you don't receive the OTP after waiting, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If you've experienced a number change, send your updated KYC details to customer support via email to facilitate account transfer. This will resolve any login issues and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should resolve any compatibility issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for the money earned from gaming, whereas bonus amounts cannot be withdrawn. This means users can only cash out earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI details, and all relevant bank information. Completing these steps is a necessary requirement to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services significantly reduce the processing time, typically taking between 30 minutes and 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception rather than the norm, with most transactions processed efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus amount. This means the bonus itself remains non-withdrawable in the account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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