1ace

1ace App support

Contact
+91 0164465303

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in securely without needing a password or email. This convenient method makes logging in quick and easy.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you still struggle to receive the OTP, click on send again and wait for the specified time. If the OTP is not received, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC details to customer support via email to shift your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once installed, you can enjoy the app's new features and improvements.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawal is restricted to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus rewards as part of their withdrawals.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure experience. Please ensure all necessary details are up-to-date and accurately entered.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the app's generally efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming and cannot be withdrawn by others. You can withdraw the funds you win while playing with the bonus amount. Any winnings earned with the bonus are yours to keep and can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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