1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6173075798
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection. Wait for a stable signal and click "send OTP" to continue. If you don't receive the OTP, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the transfer of your account. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once updated, you can start playing the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This means users can access their winnings, but not additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app. This will include saving your Aadhaar card, UPI information, and other bank-related details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, rare delays can occur with payments, sometimes requiring a wait of up to 24 hours. These delays are not typical but can happen in exceptional cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be processed into your wallet account. If the issue persists, you can contact their care centre for assistance.
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