1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9277271047
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection. Wait for a reliable signal, then click "send OTP" and wait again. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If the account number has changed, submit your KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and start playing with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than that of other similar apps. Withdrawals are only allowed for earnings from gaming, not for bonus amounts collected. This means users can redeem their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours for resolution. This delay can be frustrating when compared to the typically quick turnaround time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, first check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their customer care centre.
Welcome to 1ace, your primary destination for an exciting online casino experience. At 1ace, we take pride in offering a wide range of top-notch casino games, including classic slots, video poker, table games like blackjack and roulette, as well as immersive live dealer options that bring the thrill of a real casino straight to your screen. Our platform is designed with user-friendliness in mind, ensuring seamless navigation and instant access to your favorite games. Our extensive library of games is constantly updated with new titles and variations, so you'll always find something new to try. From the comfort of your own home, you can enjoy a realistic and engaging experience, with realistic graphics and sound effects that transport you to the heart of a bustling casino. Whether you're a seasoned pro or a newcomer to the world of online gaming, we have something for everyone. At 1ace, we're committed to providing a safe and secure gaming environment, with state-of-the-art encryption and secure payment processing. Our customer support team is available 24/7, ready to assist with any questions or concerns you may have.
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