1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3946066425
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP received, and you'll be logged in instantly. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection with a strong signal. If you still encounter issues, wait for the OTP to be sent and then contact the app's support system through live chat if it does not arrive within the given time.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details through email to the customer support system to facilitate account transfer. This will help resolve the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device, then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawal is limited to money earned from gaming and excludes bonus amounts. You cannot withdraw bonus funds separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform, not withdrawn for personal use. Any winnings from playing games with the bonus amount can be withdrawn. The bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Join 1ace today and experience the thrill of online gaming, where entertainment and fortune await!
The 1ace platform has been designed with the user's convenience in mind, providing seamless deposit and withdrawal methods that cater to a wide range of preferences. This includes credit and debit cards, electronic wallets, bank transfers, and cryptocurrency options, ensuring that transactions are both secure and fast. Our team of dedicated customer support specialists is available 24 hours a day, 7 days a week, providing assistance through live chat, email, and phone. We are committed to providing timely and effective support to address any questions or concerns that may arise, ensuring a seamless and hassle-free experience for our users. With our extensive range of deposit and withdrawal methods, users can easily manage their funds and access their accounts from anywhere in the world. Our platform is designed to be user-friendly, intuitive, and accessible, making it easy for users to navigate and complete transactions quickly and efficiently. Our commitment to customer support is unwavering, and we strive to provide a personalized and responsive experience to every user. Whether you need help with a deposit, withdrawal, or have a question about our services, our team is always available to assist you.