1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8429804881
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once logged in, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and install it. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum amount of Rs. 100, which is higher than what's offered by other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can access your hard-earned rewards, but not any additional bonuses or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow transactions to be processed within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This extended wait time is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. The bonus funds themselves, however, remain locked in the gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings, where your withdrawal request will be processed within 24 hours. If funds don't appear in your wallet account, contact their care centre for assistance. Their care centre is available to help with any further queries or issues.
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