1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9458887096
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If the signal is weak, wait for a proper connection by clicking on send OTP again. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the problem and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is downloaded, you can log in and start playing. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not including bonus amounts. This restriction applies to all users of the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This will enable the app to verify your identity and ensure secure transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a process that typically takes between 30 minutes to 3 hours to complete. However, occasional delays in payment processing may cause users to wait up to 24 hours. This payment delay can disrupt the otherwise efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds are eligible for withdrawal. The money earned from playing games with the bonus amount can be withdrawn separately.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If your request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, we prioritize your convenience and security, providing a range of deposit and withdrawal methods to suit your needs. We accept credit cards, electronic wallets, and bank transfers, all protected by advanced encryption technologies. Our commitment to security ensures that your transactions are safeguarded and your personal information remains confidential. We also offer a dedicated customer support team, available 24 hours a day, 7 days a week, to assist with any questions or issues you may encounter. Whether you need help with a transaction, require assistance with your account, or simply have a query, our team is always available to provide guidance and support. Our support team is trained to address a wide range of customer inquiries, from basic account management to more complex issues. They are knowledgeable and experienced, with a deep understanding of our services and products. We strive to respond promptly to all customer inquiries, ensuring that you receive the help you need in a timely and efficient manner. At 1ace, we recognize the importance of customer satisfaction and are committed to providing a positive and hassle-free experience. We are constantly working to improve our services and products, incorporating customer feedback and suggestions to ensure that we meet the evolving needs of our users.
At 1ace, we are committed to providing an unparalleled online gaming experience, effortlessly accessible from the comfort of your own home. Our extensive library of high-caliber games is carefully curated to satisfy the diverse preferences and skill levels of our players, boasting a range of options that includes classic slots, video slots, table games, live dealer games, and progressive jackpots that can transform your lucky spins into life-changing wins. Our user-centric design and cutting-edge graphics work in harmony to create an immersive and engaging atmosphere, ensuring that every gaming session is a memorable and enjoyable experience. With a seamless navigation system and intuitive interface, you'll find it easy to explore our vast selection of games, place your bets, and start winning. Whether you're a seasoned player or just starting out, we strive to provide a welcoming environment that caters to your needs and provides endless hours of entertainment.