1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8698292677
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy and swift access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the "send OTP" option to become active. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active mobile number. If the number has changed, submit your updated KYC details to the customer support through email to facilitate a smooth account transfer. This will help you access your account without any issues.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and play without any problems. This should provide a seamless experience with the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other apps. Withdrawals can only be made from gaming earnings, not from collected bonuses. This means users can redeem the money they've earned from playing games, but not the rewards or bonuses they've accumulated.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are fully completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays in payment processing can occur, causing users to wait up to 24 hours. This delay in payment is an occasional exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your transaction is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Beyond our impressive selection of games, 1ace boasts a wide range of bonuses and promotions designed to enhance the gaming experience. From welcome bonuses to loyalty rewards, we strive to offer our players the best value possible. Our goal is to create a world where excitement meets reliability, and customer satisfaction is paramount. At 1ace, we recognize that every player is unique, with their own preferences and gaming styles. That's why we've developed a diverse range of bonuses and promotions to cater to different tastes and needs. Whether you're a new player looking for a warm welcome or a loyal player seeking rewards for your loyalty, we've got you covered. Our welcome bonuses are designed to get your gaming journey off to a flying start, with generous offers and incentives to help you get familiar with our games and features. But it's not just about getting started - we also believe in rewarding our loyal players for their continued support and loyalty. Our loyalty rewards program is designed to show our appreciation for your business, with exclusive offers, bonuses, and prizes waiting to be claimed. At 1ace, we're committed to providing a seamless and enjoyable gaming experience, backed by exceptional customer service and support. Our team is dedicated to ensuring that every player feels valued and supported, with fast and efficient responses to any questions or concerns you may have. So why wait? Join us at 1ace today and discover a world where excitement meets reliability, and customer satisfaction is our top priority. With our impressive selection of games, generous bonuses, and loyalty rewards, we're confident that you'll find the perfect gaming experience with us.
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